If your anti-virus software cannot remove the virus, then time might have arrived to take it off manually. This is often a complex process and can usually involve deleting files, removing Windows services, and removing entries in the Windows 7 registry.
The first move to make, either in Safe Mode with Networking or, preferably, with an uninfected PC, would be to search the web for instructions on manually taking out the virus, while using name of the virus supplied by your anti-virus software.
The instructions supplied by Microsoft or another third-party anti-virus vendors like Symantec and McAfee can often be complicated. However, the next instructions may help you make a feeling of an elaborate procedure.
Note the name of the virus or malware infection on your PC, as supplied by your anti-virus or anti-malware program. With an uninfected PC if at all possible, search online for virusname manual remove. Print the instructions, if at all possible, which means you ask them to in hand. Boot your PC in Safe Mode. You might need four Windows tools to manually take away the virus.
Windows Explorer, accessed by clicking Computer on the Start menu.
MSConfig, accessed by typing msconfig in the Start menu search box. On the MSConfig Startup tab, clear programs that are going to start automatically when Windows starts. This might include malware. You can also employ the help tab to get rid of malware services in Windows, but I would suggest instead while using Services Panel (see below) for disabling Windows 7 services.
Services panel, accessed by typing services.msc in the Start menu search box. This can give a listing of all of the Windows 7 components, including plug-in and third-party services, that make in the operating system.
You can view them by status, which you might find helpful since Windows 7 on your PC won't need every service that ships using the operating system. Right-click any service, and choose Properties in the context menu that appears. In the dialog box that opens, you can disable the service.
Windows registry, accessed by typing regedit in the Start menu search box. This is actually the database of settings for that operating system and every one of your software.
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05162011
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