Casinos and casino hotels employ a great many people. Prior to becoming employed, each personmust be recruited, screened, and interviewed. The Human Resources Clerk has an array of duties depending on the specific job. The individual, who may also be called an interviewer or human resources coordinator, is responsible for greeting applicants upon arrival at the casino hotel for the initial interview. The Human Resources Clerk schedules pre-employment job interviews with applicants. He or she is responsible for conducting pre-interviews with potential employees to determine their qualifications, as well as for seeing if they match those of job openings. The personascertains the skills, personality traits, education, and training of applicants. In this manner, the Human Resources Clerk can determine what other jobs the potential employee may be qualified for.
The Human Resources Clerk must also screen applicants. There may be a number of people for each job opening. The Clerk weeds out those who do not have the proper qualifications or might not fit into the casino hotel environment. Other duties of the casino or casino hotel Human Resources Clerk may include:
Human Resources Clerks earn between USD 10.00 and USD 16.00 or more per hour with annual earnings ranging between USD 21,000 to USD 34,000 or more. Factors affecting earnings include the geographic location, size, and prestige of the specific facility, as well as the experience, education, and responsibilities of the individual. Generally, those with the most education and experience working in larger casino hotels in the gambling capitals earn the highest salaries.
Employment prospects for Human Resources Clerks aspiring to work in casinos and casino hotels are good. Las Vegas, Reno, Laughlin, Lake Tahoe, Atlantic City, Biloxi, Baton Rouge, New Orleans, and Detroit offer the greatest number of opportunities. Other regions hosting Indian gaming and land-based or riverboat gaming facilities offer additional opportunities.
Individuals may climb the career ladder in a number of ways. Some people obtain experience and locate similar jobs in larger or more prestigious facilities. This results in increased responsibilities and earnings. Others who have the proper education and training may eventually be promoted to different jobs in the human resources department.
casinos and casino hotels prefer, but may not always require, Human Resources Clerks to have a college degree. Good majors include human resources, liberal arts, public relations, marketing, communications, and hotel management. Experience working in human resources may be accepted in lieu of education. Courses, workshops, and seminars in interviewing, recruiting, vocational counseling, and human resources will be useful.
Experience working in human resources, recruiting, or vocational counseling is usually required. Some individuals may have worked in public or private personnel offices or departments prior to being hired at the casino or casino hotel. Others may have moved up the ranks in the human resources department of the casino. Knowledge and understanding of the gaming and hospitality industries is necessary. Individuals should be objective and articulate with good communication skills. The ability to make people comfortable is useful. Interviewing skills are essential.
Those interested in learning more about careers in human resources in casino hotels should contact the human resources departments of casinos and casino hotels.
1. Get your foot in the door of a casino or casino hotel human resources department. Start as a secretary or administrative assistant if there are no current openings as a Human Resources Clerk. Most casinos promote from within, and you can move up the career ladder.
2. Jobs may be advertised in the classified sections of newspapers in areas hosting gaming. Look under classifications such as “Casino/Gaming,” “Human Resources,” “Human Resources Clerk,” “Interviewer,” or “Casino/Gaming Opportunities.”
3. Visit the human resources departments of casinos and inquire about job openings. You might also consider sending or faxing a résumé and a short cover letter.
4. Most casinos also have job hotlines, frequently updated messages listing jobs available. You can call each casino directly to obtain its job hotline phone number.
5. Openings are often advertised on the Internet. They may be located via the home pages of casino hotels. They may also be found by doing a search of casino, casino hotel, or gaming job opportunities.
6. Visit casino and casino hotel job fairs.
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